RESTAURANT RECEPTIONIST

Manpower Contact International Pte Ltd
Job Overview

A restaurant receptionist is the first person customers often meet when they walk into a restaurant.He/she must be very friendly and professional in his/her approach because he/she makes the first impression customers will have about the restaurant once they step in.The manner in which the receptionist attends to customers and visitors can influence their assessment of the restaurant.

Responsibilities:

  • Draw up client bookings for tables and ensure that tables are set before clients’ arrival

  • Manage the front desk by receiving incoming calls, greeting and attending to customers

  • Inform guests about the availability of tables and direct them to the tables

  • Keep records of guests who visit the restaurant

  • Assist customers with answers to queries, and offer solutions to issues within your capacity

  • Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner

  • Ensure that clients make payment for services before they exit the restaurant

  • Keep clear records of payments received and make detailed notes of balance payments

  • Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary

  • Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.

  • Take orders for catering

  • Admin tasks

Requirements:

  • Female, below 35

  • Certificate, Degree or Diploma in Tourism, Restaurant Management or related discipline

  • Computer literate

  • Adept in Administrative tasks (filing, bookkeeping)

Additional Requirements:

  • Excellent phone etiquette

  • Excellent communication skills

  • Multitasking ability

  • Possess retentive memory to remember bookings

  • Ability to pay attention to details

  • Ability to maintain orderliness.

  • Pleasant personality

Job Detail
  • Offered Salary$2000 - $3000
  • ExperienceFresh
  • Career LevelEntry Level
  • IndustryAccounting / Tax Services
  • QualificationDiploma
  • GenderFemale
  • Employment TypeFull Time / Contact
  • Pass TypeLocal or Foreigner
  • Number Of Vacancies1
  • Working Hours6 Days work week
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